Sage CRM – A single source for managing relationships
Great client relationships are at the center of every successful construction business. How can you manage client data and relationships if they are in separate databases or spreadsheets?
And as your firm grows, it’s critical to maintain your focus on what’s happening with key business contacts. Customer Relationship Management (CRM) software give everyone in your firm access to up-to-date customer and prospect information so you can easily manage business development interactions, keep track of quotes and bids, ensure consistent customer service, and earn more business from existing clients.
A great CRM software is easy to use, scalable, quick to deploy – and most importantly delivers a rapid ROI. Sage CRM delivers all of that, and it’s available as an on-premise or cloud solution. Let LAI walk you through the great features like lead management, pipeline reports, workflow automation, targeted marketing, and customer service.
What is CRM?
For the lifetime of your relationship with your customer!
From the first bid to long-time loyalty
In the construction industry, many businesses continue to face stiff competition and tight margins. Simply doing the best job is often not enough to survive. Keeping tight control over your business operations is essential, but it’s just as important to know how to win and satisfy your customers. With Sage CRM, you extend your control beyond operational processes – you have control of your relationship with your customer!
Sage CRM does the bid tracking for you
With instant access to sales pipeline information, contacts, calendars, and sales reports, Estimators are freed up from tracking the bid process so they can focus all their efforts on winning the work.
Create, measure, and engage!
With Sage CRM, you can create and track the success of your marketing campaigns and sales efforts. Emails and outbound calls are easily tracked and assessed with precision and ease. Sage CRM also works with key social media applications including LinkedIn, Facebook, and Twitter, helping you to reach and engage with your customers and prospects across multiple touch points.
Deliver exceptional customer service
Sage CRM enables you to see a full view into your customer interactions so you can deliver an exceptional customer experience every time, regardless of your size. Using a centralized knowledgebase and powerful reporting tools, you have access to accurate customer information right across departments.